Frequently Asked Questions
Everything you need to know about your Roseland Furniture order.
What are your delivery options and timeframes?
We offer standard and premium delivery services across the UK. Most in-stock items are delivered within 3-7 working days, and you will receive a tracking link as soon as your order leaves our warehouse.
Do you offer a warranty on your furniture?
Yes, all Roseland Furniture products come with a comprehensive 12-month warranty against manufacturing defects to ensure your home remains beautiful and functional.
What is your return policy if I am not satisfied?
We want you to love your home. If you are not completely satisfied, you can return your items within 30 days of delivery. Please ensure the furniture is in its original packaging and unassembled.
Is the furniture delivered fully assembled?
Many of our ranges, such as our solid oak collections, are delivered fully assembled. However, larger items like wardrobes and beds may require some simple self-assembly to ensure they can be safely moved into your room of choice.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible financing options through Klarna and PayPal Credit.
How can I care for my new oak or painted furniture?
To maintain the beauty of your furniture, we recommend dusting regularly with a soft cloth and avoiding direct sunlight or heat sources. For natural oak, an occasional application of furniture wax will help preserve the grain.